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Help Center

Everything you need to get the most out of NexusMonitor.

Getting Started

Create your account, connect Shopify, and see your nexus status in under 5 minutes.

Understanding Nexus

Learn what sales tax nexus is, how economic nexus thresholds work, and what they mean for your business.

Platform Connections

How to connect your Shopify store, sync order data, and manage platform integrations.

Reading Your Dashboard

Understand the nexus map colors, status levels, threshold progress bars, and what each alert means.

Alerts & Notifications

Configure when you get notified — choose thresholds, email preferences, and alert types.

Billing & Plans

Manage your subscription, compare plans, update payment methods, or cancel anytime.

Still need help?

Our AI support team is available 24/7. For signed-in users, use the chat widget in the bottom-right corner of your dashboard. Or reach out directly: